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FIZ AutoDoc Service Team
Our expert FIZ Karlsruhe staff has long-standing experience in providing information services and literature.
Please contact us:
- by mail:
FIZ Karlsruhe
FIZ AutoDoc Service Team
Hermann-von-Helmholtz-Platz 1
76344 Eggenstein-Leopoldshafen
Germany
- by phone: (+49 7247) 808333
- by fax: (+49 7247) 808135 or
- by e-mail: autodoc(at)fiz-karlsruhe.de
Service team hours of operation are from: 8.00 a.m. - 4.30 p.m. (CET) Monday - Friday.
Our services offered free of charge:
- advice and information regarding the various FIZ AutoDoc solutions
- access identifications (LoginIDs, Super User IDs, Administrator IDs)*
- assistance in case of administrative, technical, or delivery problems
- training
* Please note: For recordkeeping purposes, all administrative requests (password changes, address updates, etc.) must be submitted in written format via email.
Our services offered at cost:
- manual order processing by experienced librarians (e.g. in case of incomplete or incorrect bibliographic references)
- supply of non-conventional literature
- customizing for integrating FIZ AutoDoc into your corporate intranet or portal
- procurement of copyright permissions (single permissions or ePrint)
- book lending
- patent translations