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FIZ AutoDoc News

December 2019

AutoDoc Prices 2020

May 2019

German Copyright Day 2019

December 2017

New copyright act effective as of March 1, 2018 (relevant for German customers only)

December 2017

New delivery option: BLDSC - Delivery in plain PDF

December 2017

New feature: Password Reset Service (before Login)

December 2017

FIZ AutoDoc Prices 2018

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Manual processing

FIZ AutoDoc is automated to a large extent.

In cases where the system could not process your order automatically, there is still our FIZ AutoDoc Service Team available to help you. Send us your order via the "Order Manually" option. We will then process your order and try to procure the requested documents for you.*

In the following cases, the order is processed manually:

Please note: The order is intellectually analysed and manually processed by our Service Team. For this extra time and effort, a special "Manual Processing Fee" will be additionally charged per document (please see our price list).
If the document has to be procured from external sources, this will always be discussed with the customer in advance.
Since we often have to check with several suppliers, this may take some time.

Orders containing wrong or incomplete data, or those for which no supplier has been found, can be manually processed by our FIZ AutoDoc Service Team. Please click "Submit Manual Order" at the bottom of the Order Details Page (and optionally enter additional comments for the supplier); otherwise you might "Edit" your order.

* Corperate administrators of FIZ AutoDoc PLUS and FIZ AutoDoc PREMIUM may specify a corporate procedure to handle "Manual Orders", if they do not want these orders to be handled by FIZ AutoDoc staff, as regular. For any further information, please contact our Service Team.